Front Desk & Admin Support Specialist

Surestaff, LLC; Des Plaines (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

SURESTAFF is hiring a Receptionist for a well-established client in Des Plaines, IL. The Receptionist will greet guests, answer calls, and provide essential administrative support, serving as the welcoming first impression of a Fortune 220 company.

The role requires strong communication and organizational skills and offers front-desk responsibilities in a busy office environment. The position emphasizes professional interaction, visitor management, and collaboration across departments, with

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a dynamic office environment.
• Proficiency with phones, basic office systems, and visitor management tools.
• Team-oriented with a willingness to support multiple departments.

Responsibilities

• Answer and route incoming phone calls to appropriate individuals or departments.
• Greet visitors warmly, ensure they sign in and out, and make them feel comfortable.
• Answer general inquiries about the company in a professional and knowledgeable manner.
• Maintain a clean, tidy, and organized reception and lobby area.
• Keep water, coffee, and other lobby supplies stocked and refreshed.
• Order and manage office and lobby supplies as needed.
• Assist with meeting room and lunch setups when requested.
• Assist with building security procedures as needed.
• Update and maintain policy and procedure documentation.
• Maintain continuity across teams by documenting and communicating updated processes or procedures.
• Provide general administrative support and assist with special projects as assigned.
• Assist and back up the mailroom as needed, including coverage for PTO (sorting invoices, mail, and related tasks).
• Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Skills

Communication

Organization

Multitasking

Phone proficiency

Team oriented

Tools

Phone systems

Office software

Job description

SURESTAFF is hiring a Receptionist for a well-established client in Des Plaines, IL. The Receptionist will greet guests, answer calls, and provide essential administrative support, serving as the welcoming first impression of a Fortune 220 company.

The role requires strong communication and organizational skills and offers front-desk responsibilities in a busy office environment. The position emphasizes professional interaction, visitor management, and collaboration across departments, with