Front Desk & Administrative Support Specialist

DePaul; City of Rochester (NY); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO & Paid Holidays

403B with Employer Match

Job summary

DePaul’s WorkGuide program is seeking an Administrative Assistant to be the first point of contact, greeting visitors and supporting the team with clerical tasks. You will manage the reception area, answer calls, assist guests of diverse abilities, and help maintain an organized, welcoming office environment.

In this role you will perform data entry, prepare mailings, manage supplies, and coordinate with program staff to ensure smooth daily operations while delivering strong customer service and

Qualifications

• Minimum of High School diploma or GED with two years reception, clerical or administrative assistant experience in business or a related field preferred.
• Microsoft Office skills and knowledge of computer applications and procedures required.
• Excellent interpersonal skills required with the ability to interact in a positive manner with staff, customers and guests.
• Clean NYS driving record as outlined in DePaul's personnel policy.

Responsibilities

• Courteously greets, welcomes, and provides direction to guests, customers, service providers, vendors, and family members.
• Performs secretarial and clerical work involving but not limited to, various applications, correspondence, memos, reports, and forms.
• Maintains a neat and welcoming environment within the office.
• Sorts and distributes mail for the program.
• Provides support to program staff by preparing mailings and making copies when needed.
• Monitor inventory and order office supplies and other needed items for the office.
• Data entry in AWARDS for Intakes, Discharges, and Transfers within the various Employment Services while enrolled in WorkGuide.
• Completes data entry for referrals, billing and reporting tracking systems.
• Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all customers, staff, and guests.

Skills

Interpersonal skills

Customer service

English communication

Education

High School diploma or GED

Tools

Microsoft Office

AWARDS system

Job description

DePaul’s WorkGuide program is seeking an Administrative Assistant to be the first point of contact, greeting visitors and supporting the team with clerical tasks. You will manage the reception area, answer calls, assist guests of diverse abilities, and help maintain an organized, welcoming office environment.

In this role you will perform data entry, prepare mailings, manage supplies, and coordinate with program staff to ensure smooth daily operations while delivering strong customer service and