Front Desk & Admin Support - Behavioral Health

ND Health and Human Services; Minot (ND); On-site; USD 38,000 - 48,000; Full time

Job summary

North Central Behavioral Health Clinic in Minot, ND seeks an Administrative Assistant Client Access to provide front-desk support, greet callers and walk-ins, schedule appointments, answer calls, and process payments. The role includes back-up coverage for the business office, handling insurance portals and client charts documentation.

The ideal candidate has a proactive, courteous approach, strong communication skills, and ability to work independently or as part of a team while maintaining

Qualifications

• High school diploma or GED and three years of experience performing a variety of complex office support, clerical, or secretarial work.
• Additional education with major coursework in office support or business may substitute for up to two years of the experience requirement on a year-for-year basis.

Responsibilities

• Greet callers and walk-ins and connect them to the right resource.
• Provide administrative support including scheduling appointments, answering incoming calls, and accepting payments.
• Back-up coverage for the business office, including working with insurance portals, collecting demographic information and completing proper documentation for client charts.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

North Central Behavioral Health Clinic in Minot, ND seeks an Administrative Assistant Client Access to provide front-desk support, greet callers and walk-ins, schedule appointments, answer calls, and process payments. The role includes back-up coverage for the business office, handling insurance portals and client charts documentation.

The ideal candidate has a proactive, courteous approach, strong communication skills, and ability to work independently or as part of a team while maintaining