Front Desk Assistant – Dermatology & PM&R

Trinity Health; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, assist with registration and scheduling, answer calls, collect payments, and help maintain organized records with strong customer service at the core.

The role involves working closely with clinical and administrative staff, ensuring smooth workflow and high-quality patient interactions.

Qualifications

• Customer service experience or training is required.
• Six months minimum experience preferred.
• Experience in a clerical or office setting is preferred.
• Medical terminology knowledge is preferred.
• Experience with computer appointment software is preferred.

Responsibilities

• Greet and register patients, verify information, and process payments.
• Schedule, update, and coordinate patient appointments using scheduling systems.
• Answer and triage calls, route messages, and communicate clearly to patients and staff.
• Maintain organized front-office operations and assist daily administrative tasks.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Record keeping

Education

HS Diploma or GED

Tools

Appointment scheduling software

Job description

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, assist with registration and scheduling, answer calls, collect payments, and help maintain organized records with strong customer service at the core.

The role involves working closely with clinical and administrative staff, ensuring smooth workflow and high-quality patient interactions.