Behavioral Health Front Desk & Admin Specialist

High-Country-Behavioral-Health; Pinedale (WY); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance

Generous PTO

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health seeks an Office Assistant to provide front-desk support, client scheduling, and essential administrative and billing functions. The role emphasizes accurate record-keeping, strong communication with clients, and collaboration with clinical staff to ensure timely access to behavioral health treatment.

The candidate will handle intake, scheduling, checkout, and insurance-related tasks while maintaining HIPAA compliance and a patient-centered approach in a busy clinic

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and office equipment.
• Ability to manage multiple tasks accurately in a fast-paced environment.
• Demonstrated commitment to confidentiality and professional conduct.
• Successful completion of pre-employment screening and background check.

Responsibilities

• Greet and receive clients and caregivers during intake and visits.
• Manage daily client flow with proactive schedule preparation.
• Relay critical information between patients and clinical staff.
• Assist patients during checkout, including co-pay collection and follow-ups.
• Collaborate with external agencies for patient referrals.
• Assist the clinical team with specimen collection and pregnancy tests as needed.
• Maintain HIPAA compliance and protect confidentiality.
• Record and verify client insurance information.
• Assist with insurance pre-approvals to maximize billable services.
• Maintain both paper and electronic client records and keep them current.
• Prepare daily deposits and finalize bank deposits.
• Keep the workspace and waiting areas clean and organized.

Skills

Public communication

MS Office

Record-keeping

Customer service

HIPAA compliance

Education

High School Diploma

Job description

High Country Behavioral Health seeks an Office Assistant to provide front-desk support, client scheduling, and essential administrative and billing functions. The role emphasizes accurate record-keeping, strong communication with clients, and collaboration with clinical staff to ensure timely access to behavioral health treatment.

The candidate will handle intake, scheduling, checkout, and insurance-related tasks while maintaining HIPAA compliance and a patient-centered approach in a busy clinic