Clinic Front Desk & Admin Support

Trinity Health; Minot (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health in Minot, ND, seeks an Office Assistant to support front-office operations in a clinic setting. You will greet patients, register, schedule appointments, answer calls, collect payments, and help maintain smooth workflow.

The role emphasizes courteous service, confidentiality, teamwork with clinical staff, and coverage in other reception areas as needed to ensure continuity of care.

Qualifications

• Greet and register patients, verify information, and collect payments.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls, route messages clearly to patients and staff.
• Maintain organized front office records and assist with daily administrative tasks.
• Protect patient confidentiality according to privacy policies.
• Provide cross-coverage in other reception or clinic areas as needed.

Responsibilities

• Greet and register patients, verify required information, and process payments in accordance with clinic procedures.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems to support timely and efficient clinic access.
• Answer and triage incoming calls, route messages appropriately, and provide clear, courteous communication to patients and staff.
• Maintain organized front office operations by preparing forms, updating records, managing incoming documents, and supporting daily administrative tasks.
• Protect patient confidentiality by handling sensitive information in compliance with privacy and organizational policies.
• Provide cross coverage in other reception or clinic areas to support continuity of operations during staff absences or high volume periods.

Job description

Trinity Health in Minot, ND, seeks an Office Assistant to support front-office operations in a clinic setting. You will greet patients, register, schedule appointments, answer calls, collect payments, and help maintain smooth workflow.

The role emphasizes courteous service, confidentiality, teamwork with clinical staff, and coverage in other reception areas as needed to ensure continuity of care.