Cardiology Front Desk Assistant - Patient Care & Scheduling

Trinity Health; Minot, Northern (ND, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, coordinate registration and scheduling, handle calls, and process payments with a strong focus on customer service.

The role requires HS diploma or GED, 6 months minimum experience in customer service or clerical work, and familiarity with scheduling software. This full-time position emphasizes confidentiality and team collaboration.

Qualifications

• Customer service experience or training, required.
• Preferably six (6) months minimum
• Experience in a clerical or office setting, preferred
• Medical terminology knowledge, preferred
• Experience with computer appointment software, preferred

Responsibilities

• Greet and register patients, verify required information, and process payments in accordance with clinic procedures.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems to support timely and efficient clinic access.
• Answer and triage incoming calls, route messages appropriately, and provide clear, courteous communication to patients and staff.
• Maintain organized front office operations by preparing forms, updating records, managing incoming documents, and supporting daily administrative tasks.
• Protect patient confidentiality by handling sensitive information in compliance with privacy and organizational policies.
• Provide cross-coverage in other reception or clinic areas to support continuity of operations during staff absences or high volume periods.

Skills

Customer service

Communication

Scheduling software

Record keeping

Education

HS Diploma or GED

Tools

Electronic scheduling systems

Payments processing software

Job description

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, coordinate registration and scheduling, handle calls, and process payments with a strong focus on customer service.

The role requires HS diploma or GED, 6 months minimum experience in customer service or clerical work, and familiarity with scheduling software. This full-time position emphasizes confidentiality and team collaboration.