Front Desk & Admin Specialist – Customer-Focused Office Support

National Title Insurance Co.; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

WFG National Title Insurance Company is seeking a receptionist to support all aspects of the closing process. The role is front-facing, handling visitors, calls, mail, and basic office tasks in a professional setting.

You will maintain a welcoming reception, manage supplies, and assist with document handling and scheduling in a fast-paced environment requiring strong customer service and multitasking abilities.

Qualifications

• At least one year of administrative support experience.
• A service-oriented mindset and commitment to customer service.
• Strong communication skills in writing, in person, and by phone.
• Ability to multi-task while staying upbeat and professional.
• High school diploma or equivalent; familiarity with MS Office.

Responsibilities

• Meet, greet and assist visitors; schedule appointments.
• Operate multiple-call telephone lines and route calls.
• Maintain reception area and office appearance.
• Handle mail, supplies, and basic office duties.
• Log and process postage, packages, and shipments.
• Support team in coordinating closes and document flow.

Skills

Administrative support

Customer service mindset

Strong communication

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

WFG National Title Insurance Company is seeking a receptionist to support all aspects of the closing process. The role is front-facing, handling visitors, calls, mail, and basic office tasks in a professional setting.

You will maintain a welcoming reception, manage supplies, and assist with document handling and scheduling in a fast-paced environment requiring strong customer service and multitasking abilities.