Front Desk & Admin Specialist

NEW Cooperative, Inc; Fort Dodge (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

NEW Cooperative, Inc. is seeking a detail-oriented Front Desk / Administrative Support employee to greet customers, handle calls, assist multiple departments, and manage office tasks.

Proficiency in Microsoft Office, especially Excel, is required, along with strong computer skills and reliable problem solving. The role supports accounting tasks such as check scanning, ROAs, and accounts payable processing, while maintaining a safe, professional, and courteous workplace.

Qualifications

• Must be licensed and insurable to drive.
• Must be proficient in Microsoft platforms, especially Excel.
• Must have strong computer skills.
• Possesses problem solving capability and understands the operational processes.
• Must be analytical and have a strong attention to detail.
• Exceptional customer service skills.

Responsibilities

• Answer incoming calls greeting callers warmly and direct the inquiries.
• Greet customers, vendors, employees and assists as needed.
• Assist in various departments with projects including mailings, scanning, and other office responsibilities.
• Order office supplies and paper as needed.
• Pick up the mail, open and direct to appropriate area.
• Monitor site security cameras.
• Scan checks to banks.
• Process received on account payments (ROA’s).
• Back-up for scanning location checks.
• Zero out small balances.
• Code invoices.
• Ticket Corrections
• Fold/Stuff and mail accounts Payable checks weekly.
• Other duties as assigned.

Skills

Excel

Computer skills

Problem solving

Attention to detail

Customer service

Tools

Microsoft Office

Job description

NEW Cooperative, Inc. is seeking a detail-oriented Front Desk / Administrative Support employee to greet customers, handle calls, assist multiple departments, and manage office tasks.

Proficiency in Microsoft Office, especially Excel, is required, along with strong computer skills and reliable problem solving. The role supports accounting tasks such as check scanning, ROAs, and accounts payable processing, while maintaining a safe, professional, and courteous workplace.