Front Desk & Administrative Support Specialist

NEW Cooperative, Inc.; Fort Dodge (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

NEW Cooperative, Inc. is seeking an administrative support role to promote customer sales and service while helping improve efficiency.

You will work in a team that values safety, integrity, collaboration, and continuous improvement, supporting multiple departments and ensuring accurate processing of payments and records. The position emphasizes strong computer skills, Excel proficiency, and a proactive approach to communication and problem solving in a dynamic cooperative environment in Fort

Qualifications

• Must be licensed and insurable to drive.
• Must be proficient in Microsoft platforms, especially Excel.
• Must have strong computer skills.
• Possesses problem solving capability and understands the operational processes.
• Must be analytical and have a strong attention to detail.

Responsibilities

• Answer incoming calls greeting callers warmly and direct the inquiries.
• Greet customers, vendors, employees and assists as needed.
• Assist in various departments with projects including mailings, scanning, and other office responsibilities.
• Order office supplies and paper as needed.
• Pick up the mail, open and direct to appropriate area.
• Monitor site security cameras.
• Scan checks to banks.
• Process received on account payments (ROA’s).
• Back-up for scanning location checks.
• Zero out small balances.
• Ticket Corrections
• Fold/Stuff and mail accounts Payable checks weekly.
• Other duties as assigned.

Skills

Analytical thinking

Problem solving

Attention to detail

Customer service mindset

Tools

Microsoft Excel

General computer skills

Job description

NEW Cooperative, Inc. is seeking an administrative support role to promote customer sales and service while helping improve efficiency.

You will work in a team that values safety, integrity, collaboration, and continuous improvement, supporting multiple departments and ensuring accurate processing of payments and records. The position emphasizes strong computer skills, Excel proficiency, and a proactive approach to communication and problem solving in a dynamic cooperative environment in Fort