Front Desk Administrative Assistant NEW

Dutech Systems Inc.; Worcester (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Dutech Systems Inc. is looking for a detail-oriented Administrative Support Specialist to provide clerical and office support within a fast-paced team in Worcester, MA. The role involves front desk operations, records management, customer service, and various administrative tasks while maintaining professionalism and accuracy.

The ideal candidate should have at least 3 years of relevant experience along with strong organizational skills and proficiency in Microsoft Office. This position offers a dynamic work environment with opportunities to engage in diverse responsibilities.

Qualifications

• Minimum 3 years of office, clerical, or administrative support experience.
• Strong organizational, communication, and time management skills.
• Proficiency with Microsoft Word, Excel, and general computer applications.

Responsibilities

• Greet and assist visitors and staff in a professional manner.
• Prepare, scan, index, and maintain documents and records.
• Perform data entry and maintain logs and daily workflow records.

Skills

Organizational skills

Communication skills

Time management skills

Proficiency with Microsoft Word

Proficiency with Excel

Education

High School Diploma or equivalent

Tools

Document management systems

Microsoft Office

Job description

We are seeking a detail-oriented and organized Administrative Support Specialist to provide clerical and office support in a fast-paced team environment. The ideal candidate will assist with front desk operations, records management, mail processing, document scanning, data entry, customer service, and general administrative support while maintaining professionalism and accuracy.

Key Responsibilities

• Greet and assist visitors and staff in a professional and courteous manner
• Answer and route incoming telephone calls while providing routine information
• Open, sort, distribute, and process incoming mail, packages, and correspondence
• Prepare, scan, index, and maintain documents and records using office systems
• Retrieve and distribute files, applications, and records as requested
• Perform data entry, maintain logs, spreadsheets, and daily workflow records
• Review forms and documents for accuracy and completeness
• Create letters, spreadsheets, reports, charts, memoranda, and email communications
• Maintain office supply inventory and assist with ordering supplies
• Operate office equipment including copiers, fax machines, postage machines, printers, and scanners
• Coordinate schedules, leave coverage, breaks, and workflow assignments
• Provide support in maintaining office procedures, production schedules, and quality standards
• Work collaboratively in a team-oriented environment while managing multiple priorities
• Perform additional administrative and clerical duties as assigned

Required Qualifications

• Minimum 3 years of office, clerical, or administrative support experience
• High School Diploma or equivalent required
• Proficiency with Microsoft Word, Excel, and general computer applications
• Strong organizational, communication, and time management skills
• Ability to maintain accurate records and handle confidential information
• Ability to work effectively in a fast-paced, front-facing environment
• Ability to follow written and verbal instructions with strong attention to detail
• Ability to lift up to 35 pounds as needed

Preferred Qualifications

• Experience with document management or scanning systems such as Captiva
• Experience working in government, healthcare, or high-volume administrative environments
• Knowledge of office procedures, record keeping, and correspondence management