Front Desk & Administrative Support Specialist

NEW Cooperative Inc.; Fort Dodge (IA); On-site; USD 35,000 - 52,000; Full time

Job summary

NEW Cooperative is seeking an administrative professional to support front desk operations, accounting tasks, and general office duties in Fort Dodge, IA. The role emphasizes customer service, data accuracy, and efficient workflow across departments.

You will handle calls, greet visitors, process payments, and assist with mailings, scanning, and office projects while maintaining safety and professionalism in daily tasks.

Qualifications

• Must be licensed and insurable to drive.
• Must be proficient in Microsoft platforms, especially Excel.
• Must have strong computer skills.
• Possesses problem solving capability and understands the operational processes.
• Must be analytical and have a strong attention to detail.

Responsibilities

• Answer incoming calls greeting callers warmly and direct the inquiries.
• Greet customers, vendors, employees and assists as needed.
• Assist in various departments with projects including mailings, scanning, and other office responsibilities.
• Order office supplies and paper as needed.
• Monitor site security cameras.
• Process received on account payments (ROA’s).
• Back-up for scanning location checks.
• Zero out small balances.
• Ticket Corrections
• Fold/Stuff and mail accounts Payable checks weekly.
• Other duties as assigned.

Skills

Microsoft Excel

Computer skills

Analytical thinking

Attention to detail

Problem solving

Job description

NEW Cooperative is seeking an administrative professional to support front desk operations, accounting tasks, and general office duties in Fort Dodge, IA. The role emphasizes customer service, data accuracy, and efficient workflow across departments.

You will handle calls, greet visitors, process payments, and assist with mailings, scanning, and office projects while maintaining safety and professionalism in daily tasks.