Front Desk & Admin Ops Specialist

Easterseals MORC Logo; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dependent care reimbursement

Paid leave options

Holiday pay

Mileage reimbursement

Pet Insurance

Job summary

Easterseals MORC is hiring a Receptionist to help make a difference and become part of something bigger than yourself. The role focuses on providing excellent customer service, managing the front desk, collecting payments, and coordinating appointments in a welcoming environment at our Southfield location.

Qualified candidates have a High School diploma and at least two years of clerical experience, with medical setting experience preferred.

Qualifications

• High School Diploma or equivilent.
• At least two years full time clerical experience; medical preferred.

Responsibilities

• Provide excellent customer service to individuals and families.
• Manage office flow, collect payments, and verify authorizations.
• Answer and triage calls, schedule appointments, update account information, and ensure policy compliance.
• Check patients in and out for services and manage patient flow in the office.
• Take patient payments during check in/out or via phone.
• Check for prior authorizations and assist with insurance communications.

Skills

Customer service

Education

High School Diploma

Job description

Easterseals MORC is hiring a Receptionist to help make a difference and become part of something bigger than yourself. The role focuses on providing excellent customer service, managing the front desk, collecting payments, and coordinating appointments in a welcoming environment at our Southfield location.

Qualified candidates have a High School diploma and at least two years of clerical experience, with medical setting experience preferred.