Compassionate Receptionist & Medical Records Clerk

Thespringsrh; Rochester Hills (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay rates

Weekly staff appreciation and raffles

Advancement opportunities

Job summary

The Springs at Rochester Hills seeks a customer-focused Receptionist & Medical Records professional to welcome residents, families, and visitors with professionalism and integrity. You will manage phone inquiries, assist with daily offices tasks, and support the team with accurate records processing.

Ideal candidates have a year of receptionist/customer service experience, strong communication skills, and a high school diploma or equivalent; advanced degrees are a plus.

Qualifications

• One year of customer service or receptionist experience preferred.
• Strong communication and interpersonal skills for diverse populations.
• Fast-paced environment with multiple priorities and deadlines.

Responsibilities

• Direct visitors and maintain daily office functions in a busy senior care setting.
• Handle phone calls and respond to inquiries promptly and professionally.
• Demonstrate proficiency in Word, Excel, and Outlook.
• Maintain confidential medical records in compliance with HIPAA regulations.
• Provide administrative support including mail distribution, filing, and data entry.

Skills

Customer service

Reception duties

Communication skills

Interpersonal skills

Office software

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Springs at Rochester Hills seeks a customer-focused Receptionist & Medical Records professional to welcome residents, families, and visitors with professionalism and integrity. You will manage phone inquiries, assist with daily offices tasks, and support the team with accurate records processing.

Ideal candidates have a year of receptionist/customer service experience, strong communication skills, and a high school diploma or equivalent; advanced degrees are a plus.