Front Desk

Oliver Street Dermatology Management Llc; Weatherford (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k

PTO & Paid Holidays

Company Paid Life Insurance

Employee Perks Program

Job summary

Oliver Street Dermatology Management Llc seeks a friendly front desk clerk to handle routine clerical tasks, greet patients, answer phones, and support clinical staff in a fast-paced dermatology practice.

You will manage appointments, assist patients with check-in, process data, and ensure HIPAA compliance while delivering high-quality customer service.

Qualifications

• Detail oriented with strong organizational skills.
• Professional attitude and reliable performance.
• Interpersonal skills to support customers and team members.
• Excellent written and verbal English communication.
• Ability to follow instructions with clear grammar and accuracy.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Greet patients and visitors in person; assist with inquiries.
• Receives the public, processes data, and maintains records.
• Operates office machines and computers to process patients.
• Supports clinic staff and adheres to safety and HIPAA guidelines.
• Performs other duties in the interest of the organization.

Skills

Detail oriented

Professional

Interpersonal skills

Customer service

English communication

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.Benefits:Medical, Dental, & Vision401kPTO & Paid HolidaysCompany Paid Life InsuranceEmployee Perks Program