Freight Service Center Support Specialist

FedEx Freight, Inc.; Village of Plover (WI); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

FedEx Freight, Inc. is seeking an administrative/cust­omer service clerk to support daily service center operations. You will handle documentation, data entry, phone inquiries, and activity coordination for freight shipments.

The role requires good math, data entry accuracy, and strong communication skills to assist customers with rate quotes, tracing, and scheduling pickups or deliveries.

Formación

• High school diploma or GED required.
• 2 years general office experience preferred.
• 1 year customer service experience preferred.
• Previous transportation experience preferred.
• Strong phone and interpersonal skills.
• Ability to count and perform basic math, with or without a calculator.
• Typing/data entry skills.

Responsabilidades

• Handle administrative tasks: filing, data entry, answering phones, mail distribution.
• Verify and complete required documentation and reports.
• Assist customers with inquiries, including rate quotes and shipment tracing.
• Enter freight shipment data and generate freight bills.
• Coordinate pickups, deliveries, and driver activities as needed.

Conocimientos

Phone skills

Interpersonal skills

Time management

Multi-tasking

Educación

High school diploma or GED

Herramientas

Computer systems

Descripción del empleo

FedEx Freight, Inc. is seeking an administrative/cust­omer service clerk to support daily service center operations. You will handle documentation, data entry, phone inquiries, and activity coordination for freight shipments.

The role requires good math, data entry accuracy, and strong communication skills to assist customers with rate quotes, tracing, and scheduling pickups or deliveries.