Freight & Service Center Support Specialist

FedEx Freight; Fife (WA); On-site; USD 28,000 - 33,000; Full time

Job summary

FedEx Freight is seeking an administrative/customer service clerk to handle customer needs, process freight documentation, and support daily service-center operations in a fast-paced office/dock environment. The role requires strong communication, data entry and multitasking skills, with a starting rate of $20.69 per hour and a scheduled 4:00 PM to 8:00 PM shift as described in the posting.

You will perform clerical tasks, answer phones, and coordinate with drivers and sales teams to meet

Qualifications

• High school diploma or GED required.
• Two years general office experience preferred.
• Strong phone and interpersonal skills; multitasking ability.

Responsibilities

• Perform clerical tasks: filing, data entry, mail handling, and phones.
• Verify and complete required documentation and reports.
• Assist customers with rate quotes, pickups, and deliveries, and update systems.
• Enter shipment data, status updates, and billing information.
• Coordinate with drivers and service centers to meet customer needs.
• Handle confidential information and follow instructions.

Skills

Phone skills

Interpersonal skills

Written & verbal communication

Time management

Organization

Multi-tasking

Teamwork

Independent work

Education

High school diploma or GED

Tools

Office equipment

Computer systems

Ten-key

Job description

FedEx Freight is seeking an administrative/customer service clerk to handle customer needs, process freight documentation, and support daily service-center operations in a fast-paced office/dock environment. The role requires strong communication, data entry and multitasking skills, with a starting rate of $20.69 per hour and a scheduled 4:00 PM to 8:00 PM shift as described in the posting.

You will perform clerical tasks, answer phones, and coordinate with drivers and sales teams to meet