Freight Customer Service Specialist | Growth & Training

Dayton Freight Lines; Byron Township (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Stable organization

Competitive pay

Career advancement

Training program

Positive work culture

Modern facilities

Job summary

Dayton Freight Lines is seeking a Customer Service Representative to assist customers with freight pickup requests, rate quotes, and shipment tracing while supporting drivers and account managers. The role requires strong communication, keyboarding, and professional customer service skills in a dynamic environment.

Shifts: 10:00 AM - 3:30 PM or 12:00 PM - 5:30 PM. The position offers quick advancement, customized training, and a people-centered workplace in modern facilities.

Qualifications

• Proficient in Microsoft Office programs.
• Excellent keyboarding and typing speed.
• Experience handling high volumes of phone calls.
• Strong communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and interline companies.

Skills

Microsoft Office

Keyboarding

Communication

Phone handling

Customer service

Job description

Dayton Freight Lines is seeking a Customer Service Representative to assist customers with freight pickup requests, rate quotes, and shipment tracing while supporting drivers and account managers. The role requires strong communication, keyboarding, and professional customer service skills in a dynamic environment.

Shifts: 10:00 AM - 3:30 PM or 12:00 PM - 5:30 PM. The position offers quick advancement, customized training, and a people-centered workplace in modern facilities.