Freight Billing & OS&D Specialist

Estes-Express-Lines; Rancho Cucamonga (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Estes-Express-Lines is seeking a detail-oriented billing/OS&D clerk to handle high-volume calls and coordination. You will manage paperwork, verify bills, and track shipments while communicating with customers and internal teams to resolve discrepancies.

The role requires strong clerical skills, MS Word/Excel proficiency, and a focus on accuracy and customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED or equivalent background.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel; AS400 experience helpful.
• Strong customer service, clerical, and communication skills.

Responsibilities

• Answer telephones with high call volume and direct calls accurately.
• Maintain records; check against bill of lading and note discrepancies.
• Prepare paperwork and repackaging of OS&D freight; report issues.
• Coordinate delivery times with customers and schedule freight deliveries.

Skills

Billing experience

MS Word

Excel

Customer service

Clerical skills

Verbal and written communication

Attention to detail

Education

High School Diploma or GED

Tools

AS400

Job description

Estes-Express-Lines is seeking a detail-oriented billing/OS&D clerk to handle high-volume calls and coordination. You will manage paperwork, verify bills, and track shipments while communicating with customers and internal teams to resolve discrepancies.

The role requires strong clerical skills, MS Word/Excel proficiency, and a focus on accuracy and customer service in a fast-paced environment.