Freight OS&D & Billing Specialist

Estes-Express-Lines; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Estes-Express-Lines is seeking a detail-oriented clerk to handle a heavy call volume, process OS&D paperwork, and prepare freight bills.

You’ll verify bill of lading against shipments, coordinate delivery times with customers, and maintain accurate records for daily or weekly reporting. Proficiency in MS Word/Excel and AS400 is preferred; high school diploma required.

Ability to work independently or in a team, with strong communication and reliability, is essential.

Qualifications

• High school diploma or GED or equivalent.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel; AS400 experience preferred.
• Strong customer service and clerical skills.
• Excellent verbal and written communication; able to work independently or in a team.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Maintain count list of items received or shipped and verify against bill of lading.
• Prepare OS&D paperwork and repackaging; report freight issues to management.
• Maintain accurate records for daily/weekly OS&D reporting.
• Coordinate delivery times with customers and provide proof of delivery.
• Investigate and respond to inquiries regarding billing, claims, and tracing.

Education

High School Diploma or GED

Tools

MS Word

MS Excel

AS400

Job description

Estes-Express-Lines is seeking a detail-oriented clerk to handle a heavy call volume, process OS&D paperwork, and prepare freight bills.

You’ll verify bill of lading against shipments, coordinate delivery times with customers, and maintain accurate records for daily or weekly reporting. Proficiency in MS Word/Excel and AS400 is preferred; high school diploma required.

Ability to work independently or in a team, with strong communication and reliability, is essential.