Freight Billing & OS&D Clerk

Estes-Express-Lines; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Estes-Express-Lines is seeking a detail-oriented individual to manage a high volume of customer service calls, maintain records of OS&D freight, and facilitate communication between customers and service centers. The ideal candidate will possess a High School Diploma, computer proficiency, and strong communication skills.

They will be able to work independently and under tight deadlines while providing exceptional service to our customers.

Qualifications

• High School Diploma or GED required.
• Experience in billing, collections, and OS&D preferred.
• Proficient in MS Word and Excel required.

Responsibilities

• Answer telephones with heavy call volume.
• Maintain accurate records of OS&D freight issues.
• Respond to customer inquiries regarding deliveries.
• Investigate and resolve customer complaints.

Skills

Customer service skills

Clerical skills

Problem solving

Communication skills

Computer skills

Experience in billing

Education

High School Diploma or GED

Tools

MS Word

Excel

AS400

Job description

Estes-Express-Lines is seeking a detail-oriented individual to manage a high volume of customer service calls, maintain records of OS&D freight, and facilitate communication between customers and service centers. The ideal candidate will possess a High School Diploma, computer proficiency, and strong communication skills.

They will be able to work independently and under tight deadlines while providing exceptional service to our customers.