Freight Customer Support Specialist

Dayton Freight Lines, Inc.; Bedford (Bedford County); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Positive and people-centered work environment

Modern facilities

Job summary

A logistics company is seeking Customer Service Representatives to assist with freight inquiries including pickup requests, rate quotes, and shipment tracing. Responsibilities include supporting the Service Center Manager and providing excellent customer communication. Ideal candidates will have strong skills in Microsoft Office, keyboarding, and high volume phone handling. The work environment is fast-paced and requires attention to detail, offering competitive weekly pay and opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in a fast-paced environment.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

High volume phone handling

Exceptional communication

Customer service skills

Job description

A logistics company is seeking Customer Service Representatives to assist with freight inquiries including pickup requests, rate quotes, and shipment tracing. Responsibilities include supporting the Service Center Manager and providing excellent customer communication. Ideal candidates will have strong skills in Microsoft Office, keyboarding, and high volume phone handling. The work environment is fast-paced and requires attention to detail, offering competitive weekly pay and opportunities for advancement.