Evening Freight & Customer Service Specialist

Trova Advisory Group; Beloit (WI); On-site; USD 28,929; Part time

Benefits offered by this job

Paid Time Off (PTO)

$500 Employee Referral Program

Medical, dental, and vision insurance

403(k) with company match

Job summary

A logistics support company in Wisconsin is seeking a Customer Service Representative to manage freight orders and provide exceptional customer support. The ideal candidate will demonstrate a positive attitude and strong work ethic while handling inquiries and ensuring accurate order data. Key responsibilities include managing delivery appointments and resolving customer issues. This hourly position offers comprehensive benefits including medical, dental, and PTO. Veterans are encouraged to apply.

Qualifications

• Professional phone skills and etiquette.
• Previous customer service experience preferred.

Responsibilities

• Schedule and track delivery appointments.
• Resolve customer issues and PO due date conflicts.
• Maintain accurate load and order status within TMS systems.
• Manage freight claims and delivery exceptions.
• Respond to customer inquiries promptly.

Skills

Positive attitude

Strong work ethic

Effective problem-solving

Attention to detail

Organizational skills

Team-oriented

Job description

A logistics support company in Wisconsin is seeking a Customer Service Representative to manage freight orders and provide exceptional customer support. The ideal candidate will demonstrate a positive attitude and strong work ethic while handling inquiries and ensuring accurate order data. Key responsibilities include managing delivery appointments and resolving customer issues. This hourly position offers comprehensive benefits including medical, dental, and PTO. Veterans are encouraged to apply.