Freight Customer Support Specialist

Honolulu Freight Service Inc.; Honolulu (HI); On-site; USD 35,000 - 50,000; Full time

Job summary

A freight handling company in Honolulu is seeking a Freight Customer Service Representative to facilitate the smooth transportation of goods. Responsibilities include assisting customers with orders, tracking shipments, and resolving issues that may arise during transit. Ideal candidates should have proficient communication skills and experience with order processing and customer support. This opportunity involves working in a fast-paced environment with a dedicated team.

Qualifications

• Proficient in Microsoft Office Suite or related software.
• Excellent communication and interpersonal skills.
• Ability to multitask with different, and sometimes conflicting events.

Responsibilities

• Assisting customers with placing orders for inbound/outbound shipments.
• Providing real-time updates on the status and location of shipments.
• Handling issues or discrepancies that may arise during transit.

Skills

Customer support

Order processing

Shipment tracking

Issue resolution

Communication skills

Tools

Microsoft Office Suite

Job description

A freight handling company in Honolulu is seeking a Freight Customer Service Representative to facilitate the smooth transportation of goods. Responsibilities include assisting customers with orders, tracking shipments, and resolving issues that may arise during transit. Ideal candidates should have proficient communication skills and experience with order processing and customer support. This opportunity involves working in a fast-paced environment with a dedicated team.