Customer Support Specialist — Fast-Paced Growth Role

Dayton Freight Lines; Illinois; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Positive work environment

Modern facilities

Job summary

Dayton Freight Lines is seeking a Customer Service Representative to assist customers with inquiries regarding freight services. The role involves supporting the Service Center Manager, maintaining communication with drivers and customers, and preparing necessary documentation. Ideal candidates will have experience in a fast-paced environment, strong attention to detail, and exceptional communication skills. Benefits include competitive pay and a professional work environment.

Qualifications

• Experience in a fast-paced environment with excellent attention to detail.
• Ability to handle a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Provide assistance to Drivers.
• Maintain communication with customers and interline companies.

Skills

Microsoft Office Skills

Excellent Keyboarding Skills

Communication Skills

Customer Service Skills

Job description

Dayton Freight Lines is seeking a Customer Service Representative to assist customers with inquiries regarding freight services. The role involves supporting the Service Center Manager, maintaining communication with drivers and customers, and preparing necessary documentation. Ideal candidates will have experience in a fast-paced environment, strong attention to detail, and exceptional communication skills. Benefits include competitive pay and a professional work environment.