Freight Center Support Specialist

MaineGuide; Portland (ME); Presencial; USD 34.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401(k)

Descripción de la vacante

FedEx Freight, Inc is seeking an Administrative Associate to support the service center operations. You will handle customer needs, process freight documentation, and perform various clerical tasks in a fast-paced environment.

Responsibilities include data entry, invoicing questions, scheduling pickups, and coordinating with sales/operations to resolve issues. Strong communication and organizational skills required.

Formación

• High school diploma or GED.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.
• Strong phone and interpersonal skills.
• Ability to count and perform basic math, with or without a calculator.
• Strong written and verbal communication skills.
• Ability to learn FedEx service products to assist in determining customer needs.

Responsabilidades

• Perform administrative/clerical functions: filing, copying, imaging, answering phones, data entry, mail/distribution.
• Verify and complete required documentation and reports.
• Provide accurate information and assistance to customers; determine pick-up/delivery needs; resolve problems; update systems.
• Enter freight shipment data; status shipments; generate/correct freight bills.
• Administer freight pick-up process; assist customers via phone/email/fax.

Conocimientos

Strong phone skills

Interpersonal skills

Time management

Multi-tasking

Data entry

Basic math

Educación

High school diploma or GED

Herramientas

Office equipment

Computer systems

Descripción del empleo

FedEx Freight, Inc is seeking an Administrative Associate to support the service center operations. You will handle customer needs, process freight documentation, and perform various clerical tasks in a fast-paced environment.

Responsibilities include data entry, invoicing questions, scheduling pickups, and coordinating with sales/operations to resolve issues. Strong communication and organizational skills required.