Franchise Performance Manager - Field Ops

Franchise World Headquarters, LLC; Baton Rouge (LA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More...

Job summary

Subway is hiring a Manager, Franchise Performance to support a portfolio of franchise restaurants in Baton Rouge. You will partner with franchisees to drive sales, profitability, and brand standards while traveling extensively in the territory.

The role emphasizes field leadership, data-driven decision making, and coaching operators to improve results. A high level of travel, strong communication, and cross-functional collaboration are required.

Qualifications

• Travel 80-90% within the assigned territory, including evenings or weekends.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field, or equivalent.
• 5+ years of multi-unit quick-service / hospitality / field operations leadership experience preferred.
• Strong business acumen with P&L, sales trends, cost drivers, and margin improvement.
• Ability to lead, coach, and influence operators and franchisees to improve performance.
• Ability to translate data and field observations into actionable plans.
• Strong communication, relationship-building, problem-solving, and influencing skills.
• Independent field-based work with multiple priorities.

Responsibilities

• Manage an assigned territory of franchise restaurants and act as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Create action plans with franchisees to improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel 80-90%

Leadership

Communication

Problem-solving

Education

High school diploma

Undergraduate degree in Business/ Hospitality/ Restaurant Management or related field

Tools

Microsoft Office (Excel)

Job description

Subway is hiring a Manager, Franchise Performance to support a portfolio of franchise restaurants in Baton Rouge. You will partner with franchisees to drive sales, profitability, and brand standards while traveling extensively in the territory.

The role emphasizes field leadership, data-driven decision making, and coaching operators to improve results. A high level of travel, strong communication, and cross-functional collaboration are required.