Franchise Performance Manager — Field Operations

Subway; Saint George (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More…

Job summary

Subway is seeking a Manager, Franchise Performance to support a portfolio of Subway restaurants in St. George, UT. You will partner with franchisees to improve sales, profitability, and brand standards while traveling frequently in your territory.

Ideal candidate has 5+ years in multi-unit operations, strong data skills, and the ability to coach operators. This role requires independence, travel, and a proven track record of driving results.

Qualifications

• Willingness to travel 80–90% within the territory.
• High School Diploma and degree in Business, Hospitality, Restaurant Management, or related field.
• 5+ years in multi-unit quick-service, fast casual, foodservice, hospitality, retail, franchise, or field operations leadership.
• Strong business acumen with P&L, sales trends, and margin improvement experience.
• Proven ability to lead, coach, and influence operators, managers, franchisees, or field teams.
• Ability to translate data and field observations into actionable plans.
• Strong communication, relationship-building, problem-solving, and influencing skills.
• Proficient with Microsoft Office, especially Excel; comfortable with reporting systems.
• Valid driver’s license and access to a reliable insured vehicle.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel 80-90%

Field leadership

Coaching

Data-driven decision making

Communication

Relationship building

Problem solving

Education

BS/BA in Business or related field

High School Diploma

Tools

Excel

Franchise management systems

Job description

Subway is seeking a Manager, Franchise Performance to support a portfolio of Subway restaurants in St. George, UT. You will partner with franchisees to improve sales, profitability, and brand standards while traveling frequently in your territory.

Ideal candidate has 5+ years in multi-unit operations, strong data skills, and the ability to coach operators. This role requires independence, travel, and a proven track record of driving results.