Franchise Performance Manager - Field Leader (Travel 80-90%)

Franchise World Headquarters, LLC; Waco (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More...

Job summary

Subway is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in the assigned territory. The role combines field-based collaboration with franchisees, using data to identify opportunities to improve sales, profitability, and brand execution.

Travel is a core part of the position, with 4 days in the field and one admin-from-home day. You will coach operators, review performance metrics, and work with internal teams to support market growth and operational excellence.

Qualifications

• 5+ years in multi-unit quick-service restaurant or related field ops.
• Strong business acumen with P&L and margin insights.
• Proven ability to coach and influence operators and teams.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel up to 80-90%

Strong business acumen

People leadership

Data-driven decision making

Communication and relationship

Independent field work

Microsoft Office, especially Excel

Franchise operating experience

Problem solving

Education

High school diploma and undergraduate degree in Business/ Hospitality/ Restaurant Management or related field

Tools

Microsoft Excel

Franchise management systems

Reporting tools

Job description

Subway is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in the assigned territory. The role combines field-based collaboration with franchisees, using data to identify opportunities to improve sales, profitability, and brand execution.

Travel is a core part of the position, with 4 days in the field and one admin-from-home day. You will coach operators, review performance metrics, and work with internal teams to support market growth and operational excellence.