Franchise Performance Manager - Field Growth & Profit

Franchise World Headquarters, LLC; Columbus (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Franchise World Headquarters, LLC in Columbus, IN, is seeking a Manager, Franchise Performance to lead a portfolio of Subway restaurants in the region. You will partner with franchisees to improve sales, profitability, and brand execution while traveling frequently.

The role emphasizes data-driven decision making, relationship building, and coaching operators to achieve operational excellence. A strong business background and willingness to travel 80–90% are required.

Qualifications

• Willingness and ability to travel approximately 80-90% within the assigned territory.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field.
• 5+ years in multi-unit quick-service/foodservice or related leadership role; QSR/fast casual preferred.
• Strong business acumen with P&L, sales trends, and cost-driver understanding.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel readiness

Business acumen

Communication

Leadership

Problem solving

Education

High school diploma

Undergraduate degree in Business/ Hospitality/ Restaurant Management

Tools

Microsoft Excel

Franchise management systems

Job description

Franchise World Headquarters, LLC in Columbus, IN, is seeking a Manager, Franchise Performance to lead a portfolio of Subway restaurants in the region. You will partner with franchisees to improve sales, profitability, and brand execution while traveling frequently.

The role emphasizes data-driven decision making, relationship building, and coaching operators to achieve operational excellence. A strong business background and willingness to travel 80–90% are required.