Franchise Network Training Lead

Baskin-Robbins; Lake in the Hills (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Baskin-Robbins is seeking a Network Trainer to drive training and development programs across the franchise network, including Dunkin’ Donuts and Baskin-Robbins combo restaurants, new product rollouts, food safety, and franchisee-specific programs. The role ensures managers and crew execute standards and procedures.

You will partner with the Franchisee Leadership Team to identify internal candidates and succession planning, train and assess performance, and monitor progress to sustain a

Qualifications

• Associate’s degree in related field or equivalent in education and experience
• Fluent in English
• Microsoft Office proficiency
• Facilitation and presentation skills
• Written and verbal communication skills

Responsibilities

• Execute training activities within the network
• Conduct New Hire Orientation for restaurant employees
• Schedule and facilitate classroom based learning for the network
• Partner with Franchisee Leadership Team with succession planning

Skills

Facilitation

Presentation skills

Written communication

Verbal communication

Fluent in English

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Job description

Baskin-Robbins is seeking a Network Trainer to drive training and development programs across the franchise network, including Dunkin’ Donuts and Baskin-Robbins combo restaurants, new product rollouts, food safety, and franchisee-specific programs. The role ensures managers and crew execute standards and procedures.

You will partner with the Franchisee Leadership Team to identify internal candidates and succession planning, train and assess performance, and monitor progress to sustain a