Franchise Growth Strategist

Servpro Industries, LLC; Hartsville (TN); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Excellent health benefits plan

401(k) with company match

Company profit sharing plan

Generous paid time-off and holidays

Paid parental leave

2 free on-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO Industries, LLC seeks a Franchise Business Development Specialist to standardize and advance the SERVPRO Way across residential and commercial segments. You will define requirements for KPIs, technology, and training to enable alignment and revenue growth across HQ and franchise communities.

You will lead process enablement, develop KPI metrics, and manage the Stages of Development model while collaborating with OSIB and field sales to prioritize outputs and ensure field adoption across

Qualifications

• Ten years in direct sales, sales management, and sales operations.
• CRM systems expertise including custom workflows and integrations.
• Strong understanding of the commercial sales cycle.
• Knowledge of commercial client procurement processes and contracting vehicles.
• Excellent communication, negotiation, and presentation skills.
• Ability to thrive in a fast-paced environment with multiple priorities.
• Proficiency in Microsoft Office.
• Fluent English communication skills.

Responsibilities

• Define and manage the SERVPRO Way for business development in residential and commercial segments.
• Embed core processes into training and systems for consistent client experiences.
• Develop and monitor Sales KPIs and performance metrics.
• Own the Stages of Development model for sales teams and governance.
• Engage field sales and OSIB to prioritize deliverables and validate outputs.
• Drive field engagement and communication through multiple channels.

Skills

Sales leadership

Strategic selling

CRM systems

MS Office

Communication skills

Negotiation

Education

Bachelor’s degree or equivalent work experience

Tools

CRM software (Salesforce)

Salesforce

Job description

SERVPRO Industries, LLC seeks a Franchise Business Development Specialist to standardize and advance the SERVPRO Way across residential and commercial segments. You will define requirements for KPIs, technology, and training to enable alignment and revenue growth across HQ and franchise communities.

You will lead process enablement, develop KPI metrics, and manage the Stages of Development model while collaborating with OSIB and field sales to prioritize outputs and ensure field adoption across