Franchise Growth and Sales Enablement Lead

Servpro Industries, LLC; Adolphus (KY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Excellent health benefits plan

401(k) with company match

Company profit sharing plan

Generous paid time-off and paid holidA

Paid parental leave

2 free on-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO is seeking a Franchise Business Development Specialist to define and standardize the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, KPI requirements, and training to align HQ and franchise communities for revenue growth.

The position focuses on process enablement, sales playbooks, and technology integrations (Salesforce, Ready Plan) to create efficient workflows and measurable outcomes.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Extensive CRM experience with Salesforce and workflow integrations.
• Experience in building and optimizing sales processes for franchise or field sales teams.
• Ability to translate business needs into scalable operating models.
• Willingness to travel up to 25% for business needs.

Responsibilities

• Define and manage the SERVPRO Way for franchise business development across residential and commercial segments.
• Embed and standardize processes within training and systems to deliver a consistent client experience.
• Develop Sales Key Performance Metrics with BI to provide actionable insights for managers and franchise teams.
• Own the Stages of Development model for sales teams including roles, responsibilities and KPI guidelines.
• Engage field sales experts and OSIB to prioritize deliverables and validate work products.
• Drive field engagement and communication through Servpronet, ServproTV, Sales Summits and other channels.
• Handle additional responsibilities as assigned.

Skills

Process Improvement

Problem Solving

Communication & Presentation

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Tableau

Job description

SERVPRO is seeking a Franchise Business Development Specialist to define and standardize the SERVPRO Way of franchise business development across residential and commercial segments. The role owns the operating model, KPI requirements, and training to align HQ and franchise communities for revenue growth.

The position focuses on process enablement, sales playbooks, and technology integrations (Salesforce, Ready Plan) to create efficient workflows and measurable outcomes.