Franchise Growth & Process Optimization Lead (Hybrid)

SERVPRO; Gallatin (TN); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits plan

401(k) with company match

Paid time-off and holidays

Parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Development program

Job summary

SERVPRO is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the development and maintenance of the business development operating model and core processes.

It is also responsible for defining requirements for key performance metrics, technology, and training. This role is critical to enabling alignment, consistency, and cohesiveness across the entire SERVPRO

Qualifications

• Minimum ten years in direct sales, sales management, and sales operations.
• CRM systems experience with Salesforce preferred.
• Strong communication and negotiation skills.
• Ability to thrive in a fast-paced environment with multiple priorities.

Responsibilities

• Define and manage the SERVPRO Way for business development.
• Improve processes and best practices for residential and commercial segments.
• Develop sales KPIs and performance metrics.
• Collaborate with Learning, Technology, and Field teams to drive adoption.

Education

Bachelor’s degree or equivalent work experience

Job description

SERVPRO is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the development and maintenance of the business development operating model and core processes.

It is also responsible for defining requirements for key performance metrics, technology, and training. This role is critical to enabling alignment, consistency, and cohesiveness across the entire SERVPRO