Franchise Growth & Operations Leader

gnc; Kentucky; Hybrid; USD 70,000 - 110,000; Full time

Job summary

GNC in the United States seeks a Franchise Relationship Manager to oversee franchise partner relationships and drive profitability. This full‑time salary role emphasizes coordinating with Merchandising, Marketing, Finance, Real Estate, Legal, Science, and Product Development to support franchisees.

The position requires strong leadership, strategic thinking, and excellent communication to guide partners and ensure brand standards are met. Travel to markets will be required.

Qualifications

• Bachelor's Degree in Business or related field, or an equivalent combination of education and experience in franchise operations or multi-unit management.

Responsibilities

• Serve as the primary point of contact and manage day-to-day relationships with multiple franchise partners.
• Facilitate communication between franchisees and support departments (Merchandising, Marketing, Finance, Real Estate, Legal, Science, Product Development).
• Build and maintain strong relationships with franchisees, providing guidance, coaching, and support to maximize profitability.
• Provide general business and operational guidance to franchisees, leading through influence to achieve corporate KPIs.
• Coach franchisees to maximize ROI and operational performance.
• Ensure compliance with operating system and brand standards.

Skills

Franchise ops

Relationship mgmt

Leadership

Strategic thinking

Communication

Education

Bachelor's in Business

Job description

GNC in the United States seeks a Franchise Relationship Manager to oversee franchise partner relationships and drive profitability. This full‑time salary role emphasizes coordinating with Merchandising, Marketing, Finance, Real Estate, Legal, Science, and Product Development to support franchisees.

The position requires strong leadership, strategic thinking, and excellent communication to guide partners and ensure brand standards are met. Travel to markets will be required.