Franchise Growth & Operations Coach

Empower Brands GmbH; Oregon; Hybrid; USD 90,000 - 110,000; Full time

Job summary

Empower Brands in Oregon seeks a Franchise Business Consultant to advise and coach 20-25 franchise locations on operations, financial management, and sales alignment. You will conduct audits, lead data-driven improvements, and support budgeting and KPI implementation.

You will train staff, facilitate Level 10 meetings, and travel up to 40% to drive performance and sustainable growth across the franchise portfolio.

Qualifications

• 3-5 years of franchising operations or franchisee coaching experience.
• Bachelor's degree in business or related field preferred.
• Strong problem‑solving with ability to develop solutions.
• Excellent written and verbal communication.
• Highly organized with ability to manage multiple priorities.
• Analytically minded with ability to identify growth opportunities.
• Willingness to travel up to 40%.
• Ability to maintain confidentiality under pressure.

Responsibilities

• Conduct site audits to ensure brand standards and operational requirements.
• Evaluate profitability, overhead costs, and operational efficiencies to strengthen margins.
• Track KPIs to assess operational health across locations.
• Provide ongoing coaching on staffing, financial management, workflow optimization, and revenue growth.
• Maintain structured meeting cadence: 3× weekly for new franchisees and bi-weekly for established franchisees.
• Facilitate Level 10 Meetings to review KPIs, priorities, issues, and solutions.
• Identify root causes of operational challenges, develop data-driven action plans, and lead execution for measurable improvement.
• Review franchisee financial statements to identify gaps and improvement opportunities.
• Provide annual budget guidance and assist franchisees in setting realistic revenue, profit, and operational goals.
• Develop, standardize, and implement systemwide KPIs and track franchisee performance.
• Recommend overhead-reducing strategies and cost-optimization opportunities.
• Assist franchisees in sourcing materials and supplies to ensure costs align with budget goals.
• Review pricing structures and adjust margins to respond to seasonal fluctuations and demand spikes.
• Create, refine, and implement standardized SOPs to ensure consistent and efficient operations.
• Lead the problem-solving process from assessment through execution, ensuring solutions are effective and sustainable.
• Collaborate with internal departments to streamline workflows and introduce tools that enhance scalability and efficiency.
• Support franchisees in developing and refining local marketing plans aligned with brand goals.
• Strengthen sales processes including lead management, conversion strategies, and customer engagement.
• Ensure alignment between marketing initiatives, sales goals, and operational objectives.
• Assist in creating training materials, SOP documentation, and onboarding resources.
• Train new employees with emphasis on improving sales performance and customer engagement.
• Deliver group and one‑on‑one training sessions for new programs and ongoing performance development.
• Support initiatives related to operational enhancements, cost savings, technology rollouts, and resource development.
• Collaborate with Marketing, Technology, Training, and Compliance teams to support franchisee success.
• Conduct approximately 20 on‑site visits annually to provide hands‑on coaching and operational assessments.
• Prepare detailed reports summarizing findings, KPI performance, and improvement recommendations.
• Maintain proactive communication with franchisees and internal stakeholders.

Skills

Franchise operations experience

Coaching/consulting

Analytical skills

Communication skills

Organization

Travel readiness

Education

Bachelor's degree in business or related field

Job description

Empower Brands in Oregon seeks a Franchise Business Consultant to advise and coach 20-25 franchise locations on operations, financial management, and sales alignment. You will conduct audits, lead data-driven improvements, and support budgeting and KPI implementation.

You will train staff, facilitate Level 10 meetings, and travel up to 40% to drive performance and sustainable growth across the franchise portfolio.