Franchise Growth & Operations Coach

Leap Brands; Texas; On-site; USD 65,000 - 100,000; Full time

Job summary

Leap Brands is seeking a Franchise Business Consultant to support and coach franchise owners across an established network. You will analyze performance, identify opportunities, and implement operational improvements to drive long-term growth.

You will partner with franchisees and internal teams to ensure brand standards are met, help with onboarding of new locations, and track KPIs to improve customer satisfaction and financial results. Travel is required.

Qualifications

• 4–8 years of experience in franchise operations or multi-unit support.
• Strong understanding of revenue, profitability, labor, and KPI metrics.
• Proven coaching experience with operators or multi-location teams.
• Excellent communication and relationship-building skills.
• Willingness to travel regularly within the territory.

Responsibilities

• Serve as the primary point of contact for a portfolio of franchise owners, providing operational coaching and strategic guidance to improve business performance.
• Review and analyze franchisee financials including revenue trends, labor, expenses, and overall profitability to identify opportunities for improvement.
• Conduct regular field visits to franchise locations to evaluate operations, ensure brand standards are executed, and provide hands on support to franchisees and their teams.
• Work with franchise owners to develop actionable business plans focused on revenue growth, customer acquisition, operational efficiency, and margin improvement.
• Support new franchise openings through onboarding, training, and early stage operational guidance to ensure successful launches.
• Partner with internal teams including marketing, training, and leadership to ensure franchisees have the resources needed to operate successfully.
• Track key performance indicators across the franchise system and help franchisees implement best practices that improve customer satisfaction, retention, and financial performance.

Skills

Franchise operations

Multi-unit operations

Business analytics

Communication

Relationship management

Travel readiness

Job description

Leap Brands is seeking a Franchise Business Consultant to support and coach franchise owners across an established network. You will analyze performance, identify opportunities, and implement operational improvements to drive long-term growth.

You will partner with franchisees and internal teams to ensure brand standards are met, help with onboarding of new locations, and track KPIs to improve customer satisfaction and financial results. Travel is required.