Fragrance Sales Pro - Elevate Customer Experiences

Macy's; Portland (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Volunteer opportunities

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is hiring a Fragrance RSS Colleague to deliver expert customer service, demonstrate fragrances, and support inventory and sales events. You will engage with customers both in-store and online, participate in training, and help maintain attractive product presentation.

The role requires flexibility and a friendly, team‑oriented approach. The position emphasizes daily customer interaction, product knowledge, and adherence to store procedures, with full‑time hours and opportunities for

Qualifications

• Demonstrates strong customer service and communication with diverse customers.
• Ability to adapt to changing priorities and schedules in a retail environment.
• Comfort with both fragrance demonstrations and stock replenishment.

Responsibilities

• Provide exceptional customer service in fragrance and related items.
• Explain and demonstrate fragrance use and applications to customers.
• Partner with managers for inventory accuracy and product training.
• Attend product training classes and maintain stock organization.
• Support sales events and ensure timely processing of receipts and returns.

Skills

Customer service

Interpersonal skills

Flexibility

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Macy’s is hiring a Fragrance RSS Colleague to deliver expert customer service, demonstrate fragrances, and support inventory and sales events. You will engage with customers both in-store and online, participate in training, and help maintain attractive product presentation.

The role requires flexibility and a friendly, team‑oriented approach. The position emphasizes daily customer interaction, product knowledge, and adherence to store procedures, with full‑time hours and opportunities for