Fragrance Sales & Customer Experience Specialist

Macy's; Boston (MA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Health & wellness benefits

401(k) match

Job summary

Macy’s is seeking a Fragrance RSS Colleague to sell and demonstrate fragrances, provide excellent customer service, and contribute to department success. The role may be full-time or part-time, with hours aligned to store needs and business demand.

Responsibilities include demonstrating products, maintaining stock, attending training, and supporting promotional events while upholding safety and quality standards. Benefits and career development opportunities are offered.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Provide exceptional customer service across total store experiences.
• Explain and demonstrate fragrance usage to customers.
• Maintain presentation, stock and inventory accuracy in the fragrance area.
• Assist with product training and seminars.
• Support sales driving events and promotions.
• Ensure hygiene and safety standards are followed.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Macy’s is seeking a Fragrance RSS Colleague to sell and demonstrate fragrances, provide excellent customer service, and contribute to department success. The role may be full-time or part-time, with hours aligned to store needs and business demand.

Responsibilities include demonstrating products, maintaining stock, attending training, and supporting promotional events while upholding safety and quality standards. Benefits and career development opportunities are offered.