Fragrance Sales Specialist — Elevate Customer Experience

Macy's; Happy Valley (OR); Sur place; USD 2 066 000 - 2 755 000; Plein temps

Avantages offerts par ce poste

Health and wellness coverage

401(k) match

Paid time off

Paid holidays

Leadership development

Résumé du poste

Macy’s is seeking a Fragrance RSS Colleague to provide professional fragrance sales and demonstrations, while supporting fulfillment and related duties. Full-time roles typically schedule 30+ hours weekly, with several benefits and opportunities for growth.

You will deliver exceptional customer service, demonstrate products, train for product knowledge, manage stock presentation, and participate in events to drive sales.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Responsabilités

• Provide exceptional customer service in all aspects of total store.
• Explain and demonstrate use of fragrances through actual application or card application.
• Partner with Fragrance Counter Manager or CSX Manager of inventory and other inaccuracies.
• Attend product training classes and seminars.
• Ensure proper presentation, organization, storing, and replenishment of stock.
• Participate in pre-selling and sales driving events to maximize sales.
• Ensure timely processing of new receipts, damages, testers, and RTVs.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Connaissances

Strong interpersonal skills

Customer service mindset

Adaptability

Formation

High School Diploma or equivalent

Description du poste

Macy’s is seeking a Fragrance RSS Colleague to provide professional fragrance sales and demonstrations, while supporting fulfillment and related duties. Full-time roles typically schedule 30+ hours weekly, with several benefits and opportunities for growth.

You will deliver exceptional customer service, demonstrate products, train for product knowledge, manage stock presentation, and participate in events to drive sales.