Fragrance Sales Specialist — Elevate Customer Experience

Macy's; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Eight holidays

Career development

Employee discounts

Job summary

Macy's is seeking a Fragrance RSS Colleague to provide professional fragrance sales and demonstrations while supporting fulfillment and related duties. This role emphasizes delivering excellent customer service, product knowledge, and teamwork in a dynamic retail environment.

The position may be full-time or part-time, with hours varying by business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and ongoing training opportunities.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal and communication skills.”
• Ability to adapt quickly to changing priorities and work independently or as part of a team.

Responsibilities

• Provide exceptional customer service for fragrance and related items.
• Demonstrate fragrance usage and educate customers.
• Maintain proper stock presentation, organization, and replenishment.
• Attend product training and participate in sales events.
• Process receipts, damages, and RTVs in a timely manner.
• Follow safety, asset protection, and hygiene standards.

Skills

Customer service

Interpersonal skills

Communication

Adaptability

Education

High school diploma

Tools

POS system

Job description

Macy's is seeking a Fragrance RSS Colleague to provide professional fragrance sales and demonstrations while supporting fulfillment and related duties. This role emphasizes delivering excellent customer service, product knowledge, and teamwork in a dynamic retail environment.

The position may be full-time or part-time, with hours varying by business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and ongoing training opportunities.