Fragrance Experience Specialist

Macy's; Burbank (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) with match

Paid time off

Eight paid holidays

Career development

Job summary

Macy’s is hiring a Fragrance RSS Colleague to provide exceptional customer service, sell and demonstrate fragrances, and support fulfillment for both in-store and online customers.

You will attend product training, keep shelves organized, and participate in events to drive sales. Strong interpersonal skills and the ability to work a flexible retail schedule are essential.

Join a team offering competitive pay, comprehensive benefits, and opportunities for career growth within Macy’s.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years related retail experience preferred.
• Strong interpersonal and communication skills for diverse customers.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer service in-store and to digital customers.
• Explain and demonstrate fragrance usage to customers.
• Maintain presentation, stock organization, and replenishment.
• Attend product training classes and participate in sales events.
• Process receipts, damages, testers, and RTVs in a timely manner.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Adaptability

Education

High School Diploma

Tools

Cash register

Handheld devices

POS system

Job description

Macy’s is hiring a Fragrance RSS Colleague to provide exceptional customer service, sell and demonstrate fragrances, and support fulfillment for both in-store and online customers.

You will attend product training, keep shelves organized, and participate in events to drive sales. Strong interpersonal skills and the ability to work a flexible retail schedule are essential.

Join a team offering competitive pay, comprehensive benefits, and opportunities for career growth within Macy’s.