Fragrance Experience Specialist

Macy's; New Jersey; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fragrance RSS Colleague to provide professional fragrance services and demonstrations, driving sales and ensuring exceptional customer experiences in-store. You will also handle fulfillment and related duties to support the department’s success.

Full-time and part-time positions vary by week; hours depend on business needs. The role offers benefits and opportunities for training, advancement, and teamwork in a dynamic retail environment.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years related experience.
• Strong interpersonal skills to communicate with diverse customers and peers.
• Resourceful self-starter, works well independently and in a team.
• Ability to work flexible retail hours, including weekends/holidays.

Responsibilities

• Provide exceptional customer service in all aspects of total store
• Explain and demonstrate use of fragrances through actual application or card application
• Partner with Fragrance Counter Manager or CSX Manager of inventory and other inaccuracies
• Attend product training classes and seminars
• Ensure proper presentation, organization, storing, and replenishment of stock
• Participate in pre-selling and sales driving events to maximize sales
• Ensure timely processing of new receipts, damages, testers, and return to vendors
• Ensure work area is free from hazards and work in a safe manner
• Adhere to Asset Protection and inventory control and compliance procedures
• Be in compliance with all hygiene standards
• Foster an environment of acceptance and respect that strengthens relationships
• Dependable attendance and punctuality

Skills

Strong interpersonal skills

Flexible schedule

Independent worker

Education

High School Diploma or equivalent

Job description

Macy's is seeking a Fragrance RSS Colleague to provide professional fragrance services and demonstrations, driving sales and ensuring exceptional customer experiences in-store. You will also handle fulfillment and related duties to support the department’s success.

Full-time and part-time positions vary by week; hours depend on business needs. The role offers benefits and opportunities for training, advancement, and teamwork in a dynamic retail environment.