Fragrance Experience Specialist

Macy's; Columbia (MD); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Performance-based incentives

Annual merit review

Employee Assistance Program with MH/FA

Job summary

Macy’s is seeking a Fragrance RSS Colleague to provide professional service by selling and demonstrating fragrances and related items, while contributing to department success. You will also handle fulfillment and other duties as needed.

Full-time teammates are typically scheduled for 30+ hours per week; hours vary by business needs. Benefits include health coverage, a 401(k) match, paid time off, and holidays. Join a vibrant team delivering memorable shopping experiences.

Qualifications

• Strong interpersonal skills for diverse customers and peers.
• Adaptability to changing priorities in a retail environment.
• Self-motivated, able to work independently and with a team.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide exceptional customer service for digital and in-store customers.
• Explain and demonstrate fragrance usage to customers.
• Collaborate with Fragrance Counter Manager and inventory teams on stock accuracy.
• Attend product trainings and seminars to stay informed on offerings.
• Maintain proper presentation, organization, storage and replenishment of stock.
• Participate in pre-selling and sales events to drive revenue.
• Process new receipts, damages, testers, and RTVs promptly.
• Follow safety, asset protection, and hygiene standards.

Skills

Interpersonal skills

Adaptability

Self-starter

Flexible scheduling

Education

High School Diploma or equivalent

Job description

Macy’s is seeking a Fragrance RSS Colleague to provide professional service by selling and demonstrating fragrances and related items, while contributing to department success. You will also handle fulfillment and other duties as needed.

Full-time teammates are typically scheduled for 30+ hours per week; hours vary by business needs. Benefits include health coverage, a 401(k) match, paid time off, and holidays. Join a vibrant team delivering memorable shopping experiences.