FOH Team Lead — Elevate the Guest Experience

Topgolf; Virginia Beach (VA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health, dental, vision

401(k) team member match

Mental well-being platform

Job summary

Topgolf International in Virginia Beach is seeking a Front of House Supervisor to lead a diverse team and deliver exceptional guest service. You will coach staff, coordinate shifts, and ensure a smooth flow of operations across the front of the house.

Join a dynamic hospitality team where you can drive performance, maintain safety standards, and report on key metrics. Availability for varied shifts, including evenings and weekends, is required.

Qualifications

• High school diploma or equivalent required.
• Experience in a supervisory or leadership role preferred.
• Strong communication and people skills are essential.
• Ability to motivate a diverse team and manage time effectively.

Responsibilities

• Lead and guide front-of-house team to meet performance targets.
• Monitor team performance and provide feedback and coaching.
• Collaborate with other departments to ensure smooth operations and service quality.
• Address guest concerns and resolve issues promptly while maintaining safety standards.

Skills

Leadership

Communication

Problem-solving

Time management

Motivating teams

Education

High school diploma or equivalent

Tools

POS/restaurant software

Job description

Topgolf International in Virginia Beach is seeking a Front of House Supervisor to lead a diverse team and deliver exceptional guest service. You will coach staff, coordinate shifts, and ensure a smooth flow of operations across the front of the house.

Join a dynamic hospitality team where you can drive performance, maintain safety standards, and report on key metrics. Availability for varied shifts, including evenings and weekends, is required.