Guest Experience Leader, Front of House

Topgolf; Virginia Beach (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health, dental, vision benefits

401(k) team member match

Free mental well-being platform

Job summary

Topgolf in Virginia Beach is seeking a Front of House Manager to lead the guest-facing team in delivering exceptional service and hospitality. The role requires a passion for coaching, managing operations, and a clear focus on maintaining high standards.

The ideal candidate will have at least 2 years of management experience in a restaurant or entertainment venue, a high school diploma, and a strong commitment to developing a positive team culture. Topgolf offers a vibrant work environment with flexible hours and numerous benefits.

Qualifications

• 2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager.
• Ability to obtain required licenses and certifications for your location.
• Must be 21 years of age or older as required by state or local law.

Responsibilities

• Lead front of house team to deliver excellent service.
• Manage guest satisfaction and operational responsibilities.
• Coach and develop team members to uphold service standards.

Skills

Team management

Guest engagement

Operational efficiency

Education

High school diploma or equivalent

Job description

Topgolf in Virginia Beach is seeking a Front of House Manager to lead the guest-facing team in delivering exceptional service and hospitality. The role requires a passion for coaching, managing operations, and a clear focus on maintaining high standards.

The ideal candidate will have at least 2 years of management experience in a restaurant or entertainment venue, a high school diploma, and a strong commitment to developing a positive team culture. Topgolf offers a vibrant work environment with flexible hours and numerous benefits.