FOH Manager: Elevate Guest Experience & Team

Topgolf; Atlanta (GA); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Play

Half-price food

Health benefits

401(k) match

Mental well-being platform

Descripción de la vacante

Topgolf Atlanta is seeking a Front of House Manager to lead our guest-facing team and deliver best-in-class service. You will coach staff, drive guest satisfaction, and ensure every area of the venue is staffed, running, and delivering an exceptional experience.

The role includes opening/closing, scheduling, hiring, and supporting team development, with a flexible schedule that covers evenings, weekends, and holidays during peak periods and events.

Formación

• 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.

Responsabilidades

• Lead the guest experience and set the daily service standards across front of house.
• Coach and develop front of house team members and drive engagement.
• Manage opening/closing procedures, shifts, hiring, scheduling, and team development.
• Ensure guest areas are staffed, safe, and delivering exceptional experiences.
• Uphold Topgolf core values and safety and operational standards.

Conocimientos

Guest experience

Team coaching

Operations management

Educación

High school diploma or equivalent

Descripción del empleo

Topgolf Atlanta is seeking a Front of House Manager to lead our guest-facing team and deliver best-in-class service. You will coach staff, drive guest satisfaction, and ensure every area of the venue is staffed, running, and delivering an exceptional experience.

The role includes opening/closing, scheduling, hiring, and supporting team development, with a flexible schedule that covers evenings, weekends, and holidays during peak periods and events.