FOH & BOH Restaurant Ops Leader - Flexible Schedule

LOGAN; Cleveland (TN); On-site; USD 48,000 - 64,000; Full time

Job summary

LOGAN is seeking a Manager (FOH/BOH) to seamlessly integrate front-of-house and back-of-house operations, delivering exceptional customer service and maintaining top food quality. The role requires versatility in restaurant management, team leadership, and POS proficiency to drive revenue and uphold a productive work environment.

The position emphasizes supervising staff, optimizing kitchen and service workflows, and ensuring adherence to sanitation, safety, and brand standards to sustain

Qualifications

• High school diploma or GED certificate.
• Prior Front of House & Back of House Manager experience.
• 3+ years of restaurant experience.
• Supervisory experience.
• Strong leadership and management skills.
• Excellent communication.
• Adhere to company Uniform Attire & Appearance standards.
• Meets all company service standards.
• Follows direction with focused attention.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Continuously touching tables and getting to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Oversees opening and closing tasks and balances daily and nightly cash drawers.
• Safeguarding their team members and facility by ensuring all Safety & Security Policies are adhered.
• Maintain relationships with vendors/ suppliers to ensure timely and cost-effective deliveries.
• Have general understanding of budgets and how to analyze sales data to meet revenue goals while controlling cost from food waste and labor.
• Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits using the Cash Deposit Log.
• Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
• Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among team members.
• Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste.

Skills

Customer service

Team leadership

Food service management

POS systems

Cost control

Vendor management

Education

High school diploma or GED

Job description

LOGAN is seeking a Manager (FOH/BOH) to seamlessly integrate front-of-house and back-of-house operations, delivering exceptional customer service and maintaining top food quality. The role requires versatility in restaurant management, team leadership, and POS proficiency to drive revenue and uphold a productive work environment.

The position emphasizes supervising staff, optimizing kitchen and service workflows, and ensuring adherence to sanitation, safety, and brand standards to sustain