Floor Leader, Retail Leadership & Customer Experience

skechers; Glen Mills (Delaware County); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement

Job summary

Skechers is seeking a Key Holder, a floor leader, to support store operations, mentor teammates, and uphold a premium shopping environment. This entry-level management role focuses on daily operations, customer service leadership, and helping achieve sales goals.

Join Skechers, a global brand, and gain on-the-job training, flexible schedules, and opportunities for advancement within a dynamic retail team.

Qualifications

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service management

Team leadership

Communication skills

Problem solving

Organization

Education

High school diploma

Job description

Skechers is seeking a Key Holder, a floor leader, to support store operations, mentor teammates, and uphold a premium shopping environment. This entry-level management role focuses on daily operations, customer service leadership, and helping achieve sales goals.

Join Skechers, a global brand, and gain on-the-job training, flexible schedules, and opportunities for advancement within a dynamic retail team.