Floor Leader: Retail Leadership and Customer Experience

Skechers; Cuyahoga Falls (OH); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Employee discounts on Skechers product

Flexible scheduling

On‑the‑job training

Opportunities for career advancement

Competitive pay with regular increases

Job summary

Skechers is seeking a Key Holder (Floor Leader) to support store operations, mentor staff, and deliver exceptional customer service in a busy retail environment. This entry-level management role provides hands-on training, career growth within a global brand, and flexible scheduling to balance work and life.

The position offers competitive hourly pay with regular increases and employee discounts. Join Skechers and contribute to a premium shopping experience while developing leadership skills

Qualifications

• Strong customer service and communication skills.
• Ability to lead and mentor a team in a fast-paced retail setting.
• Willingness to work varied hours including evenings, weekends and holidays.

Responsibilities

• Engage customers and provide product guidance to ensure a great shopping experience.
• Supervise daily store operations and assist with opening/closing procedures.
• Mentor team members and support sales targets through effective selling techniques.
• Assist with merchandising, restocking, and maintaining store cleanliness.

Skills

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) to support store operations, mentor staff, and deliver exceptional customer service in a busy retail environment. This entry-level management role provides hands-on training, career growth within a global brand, and flexible scheduling to balance work and life.

The position offers competitive hourly pay with regular increases and employee discounts. Join Skechers and contribute to a premium shopping experience while developing leadership skills